Colour Variations
Our printing products may have colour variations from what you see on screen, to what the final product looks like, and previous orders. This is the nature of CMYK printing and bulk-run printing. No reprints at our expense will be printed.

Accepting Proofs
When accepting “Custom Design” artwork proofs from us, you are held fully responsible for accepting all content. This includes design, spelling, grammar and numbers. It is your responsibility to request another copy if your proof is difficult to read. We will print exactly what is accepted in the final proof. No reprints at our expense will be printed.

Submitting your own artwork
Customers who sends their own artwork are fully responsible for the end result of printing. Customers are reminded to submit print-ready artwork with the correct specifications as outlined in our Design Guidelines. We will print whatever you submit, and we are not reponsible for artwork mistakes. No reprints at our expense will be printed.

We reserve the right to make changes to your artwork without your consent to avoid printing problems that we may predict happening. No reprints at our expense will be printed. Customers are reminded that when we trim the bleed of any printing product, this cut can vary in location up to 3mm in any direction. A 3mm internal margin from the bleed line must be made.

Turnaround
The current average turnaround time for printing products is 10 working days. This is from the time receiving payment, to the time when you receive your order. Design time is extra. Le Spot productions will not be held responsible for loss or damages due to printing being delivered after this time.

Payment
On receiving your order, we will email you an invoice which needs to be paid before printing is started. You may pay by internet banking, cheque, money order. Call us for bank details. Payment details will be on the invoice. Most products will take up to 10 working days from payment until delivery. Some may take longer.